shopping cart for seniors
Q:Are you a factory?
A:Yes, We are a professional manufacturer and designer of hospital beds and relate medical products. We have our own R&D team, We established our first factory in 2009,after 12 years development, we have build up a new modern factory,we also build our abroad warehouse in Russia and Korea.
Q: How do you guarantee quality ?
A:In order to ensure the quality of the products, our factory has a complete quality control system and under ISO13485:
1.IQC:(Incoming Quality Control)the materials are the basis of quality. IQC can control quality problems in the front and assist suppliers to improve internal quality problems. Strictly controlling the raw materials can reduce the damage rate.
2.PQC:(Process Quality Control)PQC belongs to Designated inspection or acceptance inspection. It monitors the quality fluctuation of semi-finished products and improve the quality of products timely. PQC is the most powerful guarantee of production quality.
3.FQC:(Final Quality Control)The product should be tested before finished. This link ensures that the product is qualified upon entry into packaging or storage.
4.OQC:(Outgoing Quality Control) it also is our pre-shipment inspection system. Tt is the last quality inspection of the products before they leave our factory. Mainly check and confirm the product quantity, function, packing list and label etc, to ensure consistent with the order, and lay the foundation for customers to win the market.
Q: Do you accept custom products ?
A: Our R&D team will continue to introduce new styles, these styles are the most attractive to customers in the exhibition every time. Moreover, the R&D team can quickly draw detailed design drawings when receiving customized styles from customers, cooperate with production to produce samples, and propose improvement plans many times in the process, which benefits customers and avoids market risks. Therefore, customers have already contacted us. A long-term cooperative relationship has been reached.
Q:What additional sales services do you provide?
A:We provide you with a full range of sales plans, sales posters, and sales brochures according to your needs. If you have any questions, you can communicate with us in time. We will reply within 24 hours and propose solutions within 48 hours.
Q: What’s your warranty policy after-sales service?
A:Our guarantee is one-year warranty, five-year maintenance, ten-year spare parts supply. In addition, we provide you with a full range of after-sales service from purchase to use. We will introduce you to the detailed functions of the product when you buy it, and after delivery Send you a shipping notice so that you can arrange a time for picking up the goods in advance; after getting the goods, we will send you a satisfaction survey form so that you can give us suggestions; if there is a problem, we will reply within 24 hours and propose a solution within 48 hours .
